Marie Loris
4583 any Street
Chicago, Illinois 22083
Cell: 534-4356-1197
Fax: 123-1018-1118
Email: janet@noemailhere.com

Objective:

To obtain a position as Waiter in an upscale restaurant in Newark, NJ. Summary of

Qualifications:

Outgoing personality with strong analytical, customer service, and creative problem solving skills. Ability to work in diverse environments and with diverse groups. Extensive knowledge of hospitality etiquette, food preparation, and customer service training. Excellent written and verbal communication skills.

Work Experience:

Senior Waiter, May 2003 - Present, Julianne Foods, Inc., Newark NJ

* Assists food preparers in order completion by informing chefs of client preferences and immediate response upon food call.
* Handles two sections of restaurant with punctual, friendly service for new and current customers.
* Assists managers in writing menu options and price adjustments.
* Implements an online marketing plan to promote Julianne Foods, Inc. to a larger audience.
* Produces direct mail pieces for current client base to increase sales.
* Increase sales by 3% annually due to diligence, friendly service, and prompt responses to inquiries.

Waiter, January 2002 - May 2003, Joey’s Italian Restaurants, Newark NJ
* Assisted clients in menu decisions.
* Provided consistent prompt, friendly service.
* Track record of successful client retention by serving methods.
* Assists Assistant Manager in closing restaurant.
* Maintained cleanliness in dining area.
* Participated in monthly staff meetings and training sessions.

Waiter, March 2000 - January 2002, Trylle Restaurant, Newark NJ

* Improved restaurant customer service by 5% annually.
* Assisted Assistant Managers in preparing work schedules.
* Produced engaging flyers, postcards, and mail pieces to increase company awareness.
* Provided friendly customer service to new and current customers.
* Increased sales by 2% with client retention techniques.
* Participated in bi-weekly staff training sessions.

Education:

Temple University, Trenton NJ, Bachelor of Science in Hospitality

References:

Available upon request.